This is done by right-clicking the program and clicking " Run as Administrator". If you are running Vista, please run all the fixes as an administrator.Just because there are no symptoms of infection doesn't mean that the computer is clean. Please continue to reply to this topic until I give you the all clean.If you do not understand the instructions I provide, please don't hesitate to ask.Please do not install, update, or run any programs for the duration of the fix.Should you not be able to meet this, please notify me so that I will leave the topic open. If you do not reply within 5 days, I will have to close your topic.Only attach them if requested or if they do not fit into the post. The logs that you post should be copied and pasted directly into the reply.This can be done by clicking Format and un-ticking the word-wrap feature in notepad. Please disable word-wrap before posting logs.Please track this topic by either adding it to your favourites or clicking the Options button at the top of this thread and then Track this topic.Should you still require assistance, please take note of the points below: If not please perform the following below so I can have a look at the current condition of your machine. If you have since resolved the original problem you were having, I would appreciate you letting us know. I apologize for the delay in response we get overwhelmed at times but we are trying our best to keep up. My name is aommaster and I will be helping you with your log.